At ASH TAGS, we pride ourselves on offering high-quality products, that are made special just for you.
Our customers are the lifeblood of our business and we want to ensure that they always feel appreciated and valued.
We design and create your projects accurately as ordered. However, creativity and adding unique details take time đŸ˜€. Our typical turnaround time for custom orders is 7 – 10 days. Our studio is located in Eastern Pennsylvania, about 40 minutes north of Philadelphia and shipping time & rates vary. When orders are complete, and ready to ship out, you will receive all shipping details and tracking information via email.
- We are not responsible for shipping delays once products have shipped.
- We are not responsible for lost or damaged packages.
- If you find yourself receiving a damaged package, any claims will need to be made through the shipping service in which your package was carried. Once packages departs, responsibility is on the postal service.
- Once packages departs, responsibility is on the postal service.
Local Pick Up
Order pick up is available to our local clients. ASH TAGS has a designated, clearly labeled, customer order pick up container. Pick up orders for that day are safely kept for easy pickup.Details/times will be communicated via email once orders are complete.
